Frequently Asked Questions
INCLUDES info on products, shipping timelines and return
If you love our jewelry and have a dream piece in mind then please get in touch. We offer customization on all our glass jewelry styles. Whether it’s a birthday gift or wedding event you want to wear them to, we can work with you to design and make something truly special.
Once the final design is approved, we will provide you with the estimated time of completion and arrange payment. We will keep you well informed with updates at every step of the way. Please note we don’t accept any alterations or cancellation once you approve of the design and order.
There is often a wait list for custom pieces so please leave plenty of time when ordering
We are happy to help fix and repair any pieces you purchase on www.silverkisok.in | Please note if a new product has been delivered in a damaged condition the retun policy will be applicable.
Please selfship the product to us. Our team will share the repair time frame and costs for repair.
Once repaired the product will be shipped back to you.
- Please note all discounts at silver kiosk are dynamic. The brand reserves the right to change and update the same without any prior notice.
- Only orders which have the code applied will be considered, no requests will be encouraged to apply any code once the order is placed.
- Order places beyond or before discount timelines are not considered eligible for discount .